ORDER, PICK UP AND DELIVERY INFO
Orders: Retail orders placed need a 48 hour turnaround time. Please call our bakery if you have an urgent or next day request and we will endeavour to help where possible.
Delivery days & times for Courier: 7am-12pm Monday-Friday. Weekend collection from bakery available ( see below).
Delivery fee: $10 up to 10 km radius of Melbourne CBD, $20 up to 20 km radius and $25 up to a 35km radius. This is as far as we deliver.
Minimum order: $60 for online purchase (this does not include the delivery fee).
Order cancellation: Requests for an order cancellation need to be sent to us via email or direct phone conversation with one of our staff. We need this cancellation with a minimum of 24 hours notice.
Customer queries and complaints: Goods not received or in unsatisfactory order on delivery please refrigerate immediately and call Cremorne Street Bakers ASAP. We are more than happy to resolve any issues if you are unsatisfied. Of course refer to the guidelines of correct storage with our fresh product.
Weekend Pick up available from Cremorne Street Bakers: We are situated at 135 Cremorne Street, Cremorne. Collection between the hours of 8am-3pm on Saturday and Sunday. Enter through loading bay.